Melissa is a gem and I have referred several friends to her and will continue to do so. She is professional, compassionate and is tremendously knowledgeable of the products she works with. She takes the right amount of time to explain every procedure I have had Botox with her and I walk out feeling confident about what I just had done. The rest of your staff/reception is also personable and proficient in their job duties. I always look forward to my visits w/ Melissa and seeing the friendly reception staff as well.